If you would like to order a new item (e.g. in a different size), please place a new, separate order. A direct deduction from the previous order is not possible. There is no provision for exchanging items.
100 days return policy
If you decide that you do not need an item from your order but are already outside the withdrawal period, this item can be returned up to 100 days after purchase, at your own expense.
It is important to note that we can only accept unused items in their original packaging during this time frame.
We will then refund the purchase price after receiving and examining.
Please note that the processing of returns can currently take up to one week from receipt of the parcel.
Please note
- Up to 100 days after purchase
- Only unused items
- The original packaging is present and undamaged
- The scope of delivery of the item is complete
- The return postage is to be paid by you
14 days withdrawal right
You can cancel your order within 14 days. You can find comprehensive information about your right of withdrawal here.
