Birzman Extractor de cono de horquilla

This is my second time when I'm trying to post here my review, since you haven't allowed me to publish my first one. I wrote a review 4 days ago, saying that the tool is not working properly and it destroyed not one, but two of my crown races because the blades are too thick and so they cannot go beneath the crown race in order to pull it off. I also asked for a refund and I see now that my review hasn't been published and it's still being reviewed by the web site. Why do you ask for reviews then? It's really my personal opinion about a product that you are selling and it's reflecting the way that product is working (very poorly and very bad quality) and by that I want to prevent other potential buyers to be aware of what product would the buy.